Delivery Information

Order confirmation
 
Once we receive your order, we will provide you with an email confirmation. At this stage, we will pre-authorise your payment method. We contact our warehouse or suppliers to ensure that your item is available for despatch.

In the rare event that your items may be unavailable for immediate despatch, we will remove the pre-authorisation from your credit card and send you an email informing you of your expected despatch time. When items are available to be despatched, we process the charges and prepare to despatch your order.

 

How will my order be delivered?
 
Once your payment is processed, your items will be despatched within the delivery time frame stated. We will send you a despatch notification after your items have left the warehouse. We will choose the most suitable delivery method and courier for your order. Unfortunately it is not currently possible to request a particular courier or delivery method.

 

Where does Seasons Outdoor Living deliver?

We deliver anywhere in the UK (United Kingdom).
 
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

If your address is outside of the UK mainland please contact for a delivery quote using the details on our Contact Us page.